As an administrator, you have the ability to modify the account details of a user. You can update their first name, last name, phone number, user type, and emergency contact information.
PLEASE NOTE: If you need to change the user's email address, please contact our ONR Support team at support@onrapp.com with your request, and we will prioritize it for you.
VIDEO TUTORIAL BELOW
Here's how you can edit user information:
1. From the Power Admin dashboard, click on the three-building icon to access the Community menu of options. Then, select "USERS."
2. A complete list of users in the database will be displayed. To find the specific user you want to edit, use the search bar at the top of the page and type their name, unit, or email.
3. Once you find the user's profile, click on the three dots icon located at the right of the screen. This will open a menu with options, and you should choose "EDIT USER."
4. You will be taken to the user's profile page, where you can view their current name, last name, email address, country code, and phone number.
NOTE: There’s a hidden sidebar that you need to scroll down to see the complete set of options.
5. Modify the information as needed. Once you have made the necessary changes to the user's information, click on the "UPDATE USER" button.
6. Success! You should receive a confirmation notification indicating that the update has been successfully completed.
If you have any problems or need additional assistance, don't hesitate to reach out to our dedicated support team at support@onrapp.com
