---
title: How to Register a User
description: In this article, we will cover how to add a user to the system. To add a user to the database, you must assign them a unit when creating their profile.
---
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1. [Welcome to ONR's Knowledge Base](https://knowledgebase.onrapp.us/?hsLang=en)
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3. [Users](https://knowledgebase.onrapp.us/management-teams?hsLang=en#users)
# How to Register a User
## In this article, we will cover how to add a user to the system. To add a user to the database, you must assign them a unit when creating their profile.
**NOTE ON OPT-IN STATUS':** If the user you’re adding is an 'Owner' user type and need to be opted-in for online voting for their unit(s), please contact ONR's Support team to add their opt-in status.
**ADDITIONAL NOTE:** If a user owns multiple units, please assign them one unit when entering their information for the first time, then locate the “***Reassign unit to a new use***r” article in the database. Likewise, if a Resident or Tenant belongs to more units, please use the “Reassign unit to a new user” article.
1. **MENU** - Select "**USERS**" on the left side menu bar, within the "***COMMUNITY***" dropdown list.
2. **ADD** - Select the "**ADD NEW"** button in the top right corner of your screen.
3. **CREATE** - Select "**Create Single User"**.
4. **FILL** - Enter all fields and select “**CREATE USER**” in the lower right corner.
Locate the unit you wish to assign the user to from the drop-down list *(if you cannot locate the unit, please reach out to ONR support via email to [support@onrapp.com)](mailto:support@onrapp.com)*
**OWNER** - Full access + able to view and vote on electoral and non-electoral items. Only one owner user type per unit.
**RESIDENT** - Full access with the exception of viewing and voting on electoral items. There may be multiple “Resident” user types assigned to a unit.
**TENANT** - Full access with the exception of viewing and voting on electoral items. Only one tenant user type per unit.
5. **SUCCESS**!
You’ve now added a new user to the system, they should immediately receive their “***Welcome***” email allowing them to set their password and log into the community portal.
***NOTE***: Please ensure they check your spam/junk folders, as these automated emails sometimes land there.
If you have any problems or need additional assistance, don't hesitate to reach out to our dedicated support team at [support@onrapp.com](mailto:support@onrapp.com)
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- [Documents](https://knowledgebase.onrapp.us/owners-residents-tenants?hsLang=en#documents)
- [Account Access](https://knowledgebase.onrapp.us/owners-residents-tenants?hsLang=en#account-access)
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- [Access & Visitor Passes](https://knowledgebase.onrapp.us/owners-residents-tenants?hsLang=en#access-visitor-passes)
- [Amenity Reservations](https://knowledgebase.onrapp.us/owners-residents-tenants?hsLang=en#amenity-reservations)
- [Online Voting](https://knowledgebase.onrapp.us/owners-residents-tenants?hsLang=en#online-voting)
- [Payments](https://knowledgebase.onrapp.us/owners-residents-tenants?hsLang=en#payments)
- [Consents](https://knowledgebase.onrapp.us/owners-residents-tenants?hsLang=en#consents)
- [myHOAst Help Center](https://knowledgebase.onrapp.us/myhoast-help-center?hsLang=en#main-content)
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- [Getting Started](https://knowledgebase.onrapp.us/myhoast-help-center?hsLang=en#getting-started)
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