---
title: How do I Add a Maintenance Issue to a Property?
description: "Feature Availability: This feature is only available to Subscribers, Admins, and Leaders.   Feature Description: For communities that have a periodic “walkthrough” or “maintenance health check-up,” it"
---

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# How do I Add a Maintenance Issue to a Property?

**Feature Availability:**

This feature is only available to Subscribers, Admins, and Leaders.

 

**Feature Description:**

For communities that have a periodic “walkthrough” or “maintenance health check-up,” items will be noted that need attention by the property owner. This feature allows a user to identify the area needing attention and the details regarding the work that is required. Immediately upon entering the information and selecting **Submit**, the maintenance issue will be made available to the Subscriber and all the community’s Admins and Leaders. An email will be sent to each owner of the property specifying that a message to them has been posted within the software. The sender of all maintenance-related messages will be identified as “Maintenance” rather than the specific user initiating the communication.

 

**Steps:**

1. Go to **CM**/*Property* *Maintenance*  
2. Select** Update/review all properties**  
3. Select property address on the right  
4. Select **Add Item**  
5. Provide details about new maintenance issue  
6. Select **Save**

 

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